Answered By: Melissa Del Castillo
Last Updated: Aug 12, 2020     Views: 493

How can I get a laptop or a hotspot?

Tentative information: Laptop and hotspot distribution will resume on August 24th. Stay tuned to this FAQ for updates and details on distribution.

How can I return a laptop or hotspot?

​If you received the item from CASTIC, please contact them at 305.348.2694 or via email at castic@fiu.edu.

If you received the item from the library, please email diamondg@fiu.edu.

Are you a graduating student or not enrolled for the upcoming semester?

All library items must be returned and your library account must be cleared before the University will release your diploma.

Are you enrolled for the next term?

Students enrolled next term may keep laptops and other devices throughout the semester.

Can I return the items by mail?

If the item belongs to the library, it can be mailed to:

Green Library Room 290

Florida International University

11200 SW 8th St.

Miami, FL 33199

If the item belongs to CASTIC, use the return label provided.  If you misplaced the label, reach out to them at castic@fiu.edu.

Keep updated

Stay safe and healthy! Please continue to check FIU.edu/coronavirus for the latest information.

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